The short version: We do not sell your data. We use it only to help you find jobs or hire staff. You can request deletion of your data at any time.
1. Who We Are
BakeJoli is a product of Small Binary LLP, Kerala, India. We operate a WhatsApp-native hiring platform that connects food businesses and job seekers across Kerala.
For questions about this policy, contact us at hello@bakejoli.in.
2. Data We Collect
From Job Seekers:
- Name and WhatsApp phone number
- Location (district and city)
- Skills, experience, and job preferences
- Salary expectations
- WhatsApp conversation history (used for AI-assisted matching)
From Business Owners:
- Name and WhatsApp phone number
- Business name, type, and location
- Job posting details
- Payment information for paid plans (processed securely via a third-party payment provider)
Automatically Collected:
- Message timestamps and delivery status
- Platform usage patterns (anonymised)
3. How We Use Your Data
We use the data we collect to:
- Match job seekers with relevant employers
- Send relevant job alerts and hiring notifications via WhatsApp
- Improve the platform through anonymised analytics
- Provide customer support
- Comply with legal obligations
We do not sell your data to third parties. We do not use your data for advertising or marketing by third parties.
4. WhatsApp and Meta
BakeJoli uses Meta's WhatsApp Business API. WhatsApp conversations are processed through Meta's infrastructure. Meta's Privacy Policy applies to WhatsApp messages: whatsapp.com/legal/privacy-policy.
5. Data Sharing
We share data only in the following circumstances:
- Between Employers and Seekers: Contact details are shared only with mutual consent during the job application process (e.g., when an employer reveals a seeker's phone number after shortlisting).
- Service Providers: We share data with trusted providers for cloud hosting, payment processing, and AI services. All providers operate under data processing agreements.
- Legal Requirements: We may disclose data when required by a court order or applicable law.
6. Data Retention
We retain your data for as long as your account is active. If you request account deletion, we will delete your personal data within 30 days, except where we are required to retain it by law. Anonymised aggregated statistics may be retained indefinitely.
7. Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of job alert notifications
- Request a portable copy of your data
To exercise these rights, contact us on WhatsApp or email hello@bakejoli.in.
8. Security
We protect your data with:
- Encrypted database storage
- Secure HTTPS connections for all data in transit
- Strict access controls limiting who can view your data
- Regular security reviews
In the event of a data breach that affects your personal data, we will notify you within 72 hours of becoming aware of it.
9. Children's Privacy
BakeJoli is intended for users aged 18 and over. We do not knowingly collect data from minors. If we become aware that a minor has registered on the platform, we will delete their data immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via WhatsApp. Continued use of the platform after a change is posted constitutes acceptance of the updated policy.
11. Contact
For any privacy-related concerns, please contact us on WhatsApp or email us at hello@bakejoli.in.
Small Binary LLP, Kerala, India.